Case Studies

The world’s best Brands turn to The Arise® Platform for customer experience management solutions that improve loyalty and grow revenue. By utilizing Gig-CX, The Arise® Platform delivers world-class care across industries like healthcare, retail, e-commerce, gaming, banking and finance, and others. Learn how The Arise® Platform generates results so your Brand can Be There, Be Aware, and Be Essential for your customers in our Case Study Library.

The largest provider of pallet and container pooling services had an urgent count request that could not be effectively completed by their existing vendor partner.

World’s leading digital roadside assistance platform faced a winter challenge

Movate, a Business Process Outsourcer servicing a major player in the home improvement retail sector, faced a significant challenge...

In 2023, Arise Virtual Solutions collaborated with the Enterprise Learning & Talent Development (ELTD) team of a renowned Banking Client to overhaul their New Hire Blended Learning Curriculum.

Web3 social media platform builds user experience with Arise Gaming

Cruise client “sails” to new success with innovative learning journeys

Care and support for senior citizen recipients of specialized meal provider

The Arise® Platform flexes up during historic Hurricane Ian

Multi-billion-dollar cruise client boosts sales with help from The Arise® Platform

Home security client dodges customer service disaster with Arise’s flex capacity

October tax season volume handled with care and quickness on The Arise® Platform

Fast-growing global roadside assistance client unlocks analytics to drive CX success, reducing AHT by 50%

Major cruise client bounces back from COVID-19 with the Arise® Platform

Big box retailer constructs new learning journey, boosting likelihood to shop again

Site outage and tech failures no match for strength and flexibility of the Arise® Platform

When winter weather strikes, nationwide roadside assistance program harnesses the power of flex

Game-changing PX analytics boost satisfaction scores by 33% for Web3 Studio