Generative AI Solutions
Arise is ride the wave with Gen AI delivering transformational solutions in the areas of sentiment analysis, data and analytics, proactive issue resolution, and workflow optimization.
Harness the power of
data and analytics
Transform raw data into actionable intelligence with advanced algorithms that empowers workflow optimization and effective resource allocation. Cutting-edge generative AI technology empowers you to automate responses so you can improve efficiency, reduce response time, and ultimately deliver an experience that customers rave about non-stop.
Workflow Optimization
By diving deep into the data from customer interactions, gen AI becomes the Sherlock Holmes of efficiency. It reveals the secrets of workflow wizardry, making processes smoother, slashing handle times, and turning your operations into a turbocharged powerhouse of effectiveness!
Proactive Issue Resolution
Cue the Crystal Ball: Our gen AI takes a peek into the future, predicting issues based on history! It’s like having a magical alarm system—alerts go off, resources swoop in, and concerns vanish before they even say “trouble.” Proactive awesomeness to keep frustration at bay and sprinkle service quality with a touch of brilliance!
Sentiment Analysis
Witness the unfolding narrative of customer interactions as they happen, enabling swift and informed decision-making. Our real-time reporting tools provide a dynamic lens into customer behaviors, preferences, and satisfaction levels, allowing you to adapt and enhance the customer experience on the fly.
Revolutionize customer support
Bring a touch of personal enchantment to interactions. Swiftly solve problems, dance through complexities, and weave responses as unique as your customers' preferences. It's the secret sauce to skyrocket first call resolution (FCR) and keep those escalations at bay!
Turn Everyday Agents into Super Agents
Supercharge agents with streamlined workflows, real-time support, and continuous skill development delivered through generative AI tools. Tools offered through the Arise® Platform better equip agents to handle a diverse range of customer queries, deliver consistency in their responses, and focus on more complex and high-value interactions with routine task automation.
The Arise Digital Companion
Turbocharge efficiency and transform customer experiences with the power of artificial intelligence and machine learning (AI/ML). Our virtual assistant isn’t your average sidekick—it’s a proactive superhero! Instant guidance, automated tasks, real-time actionable insights, and agent superpowers all in one.
Quality Autopilot
Goodbye, monthly checkup! Say hello to our automation extravaganza! We don’t audit just a handful; we rock at 100% of multi-channel interactions. Plus, our bots are like feedback fairies—predefined rules and algorithms sprinkle suggestions to agents in the blink of an eye. It’s the future of feedback, where automation meets awesomeness!
Microlearning Genius
With generative AI as your guide, embrace bite-sized brilliance! Our microlearning journey is powered by intelligent insights, adapting to your needs with precision. It’s a dynamic dance of knowledge, where every nugget counts, and learning becomes a personalized adventure.
Your AI Alchemist
Let Arise be your discerning guide in unravelling the complexities of generative AI integration, charting a course aligned with your business compass. With Arise as your trusted advisor, you’ll embark on a transformative journey, turning data into insights and challenges into triumphs, ensuring a partnership that’s both innovative and trustworthy.
Strong Technical Heritage
We’re not just virtual-first; we’re pioneers of a digital revolution. With a robust technical heritage in our CX platform, we redefine the virtual experience, seamlessly blending innovation and expertise. We’re on a journey where cutting-edge technology meets customer excellence, and every interaction becomes a testament to our virtual-first commitment.
Human-in-the-Loop
It’s not just about algorithms; it’s the perfect dance between human intuition and AI precision. Our approach ensures a harmonious collaboration, where the best of both worlds creates exceptional experiences. From fine-tuning flair to content moderation mastery, and navigating the twists of changing contexts, our human heroes are on the frontline. They’re not just keeping the AI in check; they’re the ethical guardians and champions of all things subjective.
Let’s shape tomorrow’s solutions together. Unleash the power of collaboration, where your vision meets our expertise.
