MIRAMAR, FL – March 17, 2023 – Arise Virtual Solutions Inc. (Arise) took home a total of four awards at the 17th annual Stevie® Awards for Sales & Customer Service, including one Gold Stevie® for Remote Sales Innovation of the Year.
In addition to the one Gold award, Arise was honored with two Silver Stevie® Awards for Most Valuable Response by a Customer Service Team and Remote Customer Service Innovation of the Year, and one Bronze Stevie® Award for Innovation in Customer Service—Financial Industries.
“We are always proud of the excellent customer service that Service Partners on the Arise® Platform deliver every day for brands across industries. These Stevie® Awards highlight their dedication and the world-class customer experiences they create each day,” shares Scott Etheridge, Chief Executive Officer at Arise.
Etheridge continues, “We are thrilled to be recognized by the Stevie® Awards organization and are grateful to the many judges that chose to recognize Arise in such a meaningful way.”
Adds Robert Padron, Arise’s Chief Growth Officer, “Over the last year, brands have faced several economic headwinds and continue to remain weary in their challenges to find and retain exceptional talent. These awards highlight that the Arise GigCX Platform is making a difference in that it provides Service Partners opportunities to provide outstanding service to top-notch clients. It’s a reflection of the continued pursuit of excellence by our exceptional Service Partners and the internal Arise team, each who are striving to always be there when needed.”
The Stevie® Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie® Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.
As part of this Gold-winning application, case studies from travel and hospitality clients highlighted impressive sales results, including a Service Partner on the Arise® Platform setting a record for highest monthly bookings, over $1 million, and the entire Platform delivering bookings of $4,400+ per reservation, far exceeding customer expectation.
Judges delivered glowing remarks on Arise’s Gold Stevie® for Remote Sales Innovation of the Year, writing, “Sales and [customer] retention in such volatile circumstances [post-pandemic] is expected to be challenging going forward, so it’s great to see a well-executed example of using dynamic scheduling and managing intraday flex.”
In response to the Silver® Stevie Award-garnering Remote Customer Service Innovation of the Year, one judge wrote, “The nominated achievement of Arise is impressive, as they have demonstrated their ability to quickly and effectively adapt to the rapidly changing needs of their clients in response to the COVID-19 pandemic. Their ability to handle large increases in customer volume, deliver high levels of customer satisfaction, and effectively flex their staffing to meet the needs of their clients is noteworthy.”
Winners were announced during a gala event attended by more than 400 professionals from around the world at Caesars Palace in Las Vegas, Nevada on Friday, March 3.
More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 49 nations and territories, were considered in this year’s competition. Winners were determined by the average scores of more than 170 professionals worldwide on seven specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; more than 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services, solution providers, and organizations’ and individuals’ response to the COVID-19 pandemic.
“The nominations we received for the 2023 competition illustrate that business development, customer service, and sales professionals worldwide, in all sorts of organizations, have continued to innovate, thrive, and meet customer expectations,” said Stevie Awards president Maggie Miller. “The judges have recognized and rewarded their achievements, and we join them in applauding this year’s winners for their continued success.”
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales. Nominations for the 2024 competition will be accepted starting this July.
About Arise: Arise Virtual Solutions has created a disruptive technology platform that connects the world’s biggest brands with the largest network of gig economy Service Partners in the BPO industry. Innovations in dynamic scheduling can allow clients to deliver up to 200% intraday flex so brands can be there for their customers. Highly innovative virtual learning programs keep brands aware of customers’ needs so they offer new solutions that grow share of wallet and increase revenue Service Partners select brands they love and deliver empathetic, personal care that creates enduring relationships, keeping brands essential and growing. Arise is using the most innovative technology in the BPO industry to transform CXM for brands and their customers.
For more information on Arise and how we can help your brand Be There. Be Aware. And Be Essential. Please email Info@arise.com
About The Stevie Awards: Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.stevieawards.com
Sponsors of the 17th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc., Support Services Group, and ValueSelling Associates, Inc.