Awards & Recognitions

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HITRUST

2024 e1 Certification
Achieving an exceptional score of 100 out of a 100
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CCW Excellence Award

2024 Honorable Mention
BPO of the Year

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HFS Horizons CX Service Providers

2024 Horizon 2 Enterprise
Service Provider Innovator


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CCW Excellence Award

2023 Honorable Mention
Best of the Best Manager

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Everest Group

2023 Major Contender
in the PEAK Matrix® for Customer Experience Management in the Americas

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Brandon Hall Excellence Awards

2023 Best Use of Blended Learning
for Arise and First Citizens Bank New Hire Blended Learning Experience
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Gold Stevie Award

2023 Remote Sales Innovation of the Year
Stevie Awards® for Sales & Customer Service

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Silver Stevie Award

2023 Most Valuable Response by a Customer Service Team

 

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CCW Excellence Awards

2023 Honorable Mention
Workforce Innovation of the Year

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CCW Excellence Awards

2023 Runner Up  
BPO of the Year

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Silver Stevie Award

2023 Remote Customer Service Innovation of the Year

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Bronze Stevie Award

2023 Award for Innovation in Customer Service – Financial Services Industries

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Energage Culture Excellence

2022 Top Workplaces in the US for Innovation

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DotCom Magazine

2022 Impact Company of the Year

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Customer Centricity World Series

2022 Best Customer Experience Strategy Arise Gaming and Warner Brothers Games
Arise gaming

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CIO Today

2022 Futuristic Business Leaders

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Sun Sentinel

2022 Top Workplace in South Florida

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Energage

2022 Top Workplace in USA

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Gold Stevie Award

2022 Gold Customer Service or Call Center Training Practice of the Year

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Silver Stevie Award

2022 Silver Contact Center or Customer Service Outsourcing Provider of the Year

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Gold Stevie Award

2022 Best Customer Satisfaction Strategy

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Bronze Stevie Award

2022 Bronze Sales Outsourcing Provider of the Year

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Everest Group

2022 Major Contender Customer Experience Management (CXM) Services Peak Matrix®