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Technology

A platform with purpose

Empower your organization to forge stronger customer connections and scale with seamless growth. The Arise® Platform is a catalyst for CX innovation, ensuring agility in the face of change, fostering meaningful human interactions, and propelling your business towards scalable success. With our platform, your growth story becomes legendary, and the potential is as limitless as your ambitions.

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Support at the speed of now!

Step into the future of customer support with a spectrum of technology that empowers you to meet your customers where they are. Embrace the freedom of choice and elevate your customer service game with our cutting-edge solutions.

Omnichannel

Dive into the omniverse of connectivity! Say goodbye to silos and hello to a symphony of communication. Whether it’s live chat, virtual assistance, or traditional channels, our tech adapts to your needs, ensuring a seamless and tailored support experience.

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Starmatic® Scheduling System

Erase the inefficiencies that come with block scheduling with Arise’s proprietary software that delivers scheduling in 30-minute increments. Match volume curves across multiple schedules and programs, securely, quickly, and with the flexibility needed for rapid changes.
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Real-time Reporting

Witness the unfolding narrative of customer interactions as they happen, enabling swift and informed decision-making. Our real-time reporting tools provide a dynamic lens into customer behaviors, preferences, and satisfaction levels, allowing you to adapt and enhance the customer experience on the fly. 

Sparking connection magic

Dive into a world where technology becomes the catalyst for genuine human connections. Our customer experience innovations are not just about pixels and code; they’re about forging real, meaningful relationships.

Arise Digital Companion

Increase efficiency and redefine customer experiences with the prowess of Artificial Intelligence and Machine Learning (AI/ML). Our virtual assistant isn’t just a support tool; it’s a proactive problem-solver, providing instant guidance, automating mundane tasks, and supercharging agents’ capabilities.

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Arise Chatbots

These digital dynamos are here to make chatting a breeze, injecting fun into functionality. No capes, just code, but they’re ready to rescue your queries with a side of wit and wisdom. Say hello to the future of chatter, where our chatbots bring a dash of delight to every conversation!

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Turbocharged, infinite growth mode

Fuel your business evolution with the dynamic force of the Arise® Platform. Engineered for growth at scale, it's not just a solution; it's your launchpad to success. Seamlessly adapt, connect, and thrive as you amplify customer experiences with the power of innovation at your fingertips.

Unmatched Security

Arise delivers an unprecedented, multi-layered approach to security where requisites are effective deterents to risk and fraud. Inclusive of our proprietary SIEM, multi-step identity checks, automated security checks performed at each interval, and the Arise Secure Desktop (ASD), you can be sure your customers and their information, remain safe and secure always.

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Cloud-based Computing

Break free from limitations, elevate responsiveness, and redefine scalability. Our cloud-driven approach empowers your business to seamlessly connect with customers, providing agile, secure, and innovative solutions. Real-time updates, enhanced accessibility, and advanced analytics transforms your business into a dynamic, customer-centric powerhouse.

The GigCX Toolset

Witness the unfolding narrative of customer interactions as they happen, enabling swift and informed decision-making. Our real-time reporting tools provide a dynamic lens into customer behaviors, preferences, and satisfaction levels, allowing you to adapt and enhance the customer experience on the fly. 

Meet our allies in the world of ingenuity!

We spark ideas and navigate innovation together.

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Are you ready for the new era of CX? Contact us today.

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