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Web3 social media platform builds user experience with Arise Gaming
Cruise client “sails” to new success with innovative learning journeys
Care and support for senior citizen recipients of specialized meal provider
The Arise® Platform flexes up during historic Hurricane Ian
Multi-billion-dollar cruise client boosts sales with help from The Arise® Platform
Home security client dodges customer service disaster with Arise’s flex capacity
October tax season volume handled with care and quickness on The Arise® Platform
Fast-growing global roadside assistance client unlocks analytics to drive CX success, reducing AHT by 50%
Major cruise client bounces back from COVID-19 with the Arise® Platform
Big box retailer constructs new learning journey, boosting likelihood to shop again
Site outage and tech failures no match for strength and flexibility of the Arise® Platform
When winter weather strikes, nationwide roadside assistance program harnesses the power of flex
Game-changing PX analytics boost satisfaction scores by 33% for Web3 Studio
Jamaica isn't just about reggae and beaches; it's quickly becoming a hub for nearshore contact center outsourcing. So what makes this Caribbean island such a compelling choice?
Outsourcing customer service has been a hot topic in boardrooms across the world, and nearshore locations like Jamaica are often on the shortlist. But what are the pros and cons of making this strategic move? Let's dig in.
Welcome to the first installment in our exciting new blog series all about nearshore outsourcing!
