Start a Micro Call Center & Change the Way you Work
Uberfy Your Business Modelto Disrupt Your Industry & Redefine Performance
Arise’s cloud-based platform is specifically engineered to facilitate your entry into the on-demand marketplace, to change the game and achieve superior performance. We broke the mold in the outsourcing industry to create superior quality and true flexibility, at a cost that can make even the grumpiest CFO smile!
- Contact Center Outsourcing Platform
- Business Process Outsourcing
- Consulting Services
Our Value Pillars Are
Our Promise To You
Superior Quality Interactions
The PaaS approach enables superior quality metrics (e.g. CSAT, NPS, QA, FCR, Brand Affinity, Customer Experience)
PaaS enables labor flexibility from a highly flexible infrastructure architecture, & levels of utilization. Flex up 40% in hours, 250% in days.
Lower Total Cost
The on-demand PaaS drives material cost efficiencies over traditional employee-based models. Our customers typically achieve >25% reduction in total cost.
Reduce risk through Arise's industry-specific certifications and compliance. Our platform is secured with advanced VPN & secure desktop infrastructure.
We know that customer management is different in every industry. You require a service provider to be proficient in your technology, products, and terminology.
Arise’s platform-as-a-service approach + crowdsourcing capability enables support of a wide range of demanding industries, with access to the highest quality customer care, and customized for your company.
Trusted by World-Class Companies and Recognized by Global Media
Explore the Crowd
The Arise network is 100% virtual, with no geographic limitations. We are able to access the aggregate capabilities and brand advocates of experts nationwide, in every conceivable industry. When you combine Arise Platform-as-a-Service with the most talented network available, the results will make your customers very happy!
* Conceptualization of the Arise network
"(With Arise) we can target specific slots from a half hour to a two hour window to allow us to roster to our true demand, rather than actually try to reverse engineer that ...”
Customer with RAC Breakdown & Recovery
"By implementing the home working solution [with Arise], npower has been able to uplift service level performance across critical service intervals thereby improving the speed in which we answer customer calls ... which was a contributing factor causing customer dissatisfaction.”
Partner Commercial Manager, npower
"… the Arise platform demonstrates that a virtual model removes many of the negative perceptions associated with contact center work. This allows talented individuals with years of experience ... to interact with like-minded customers & effectively become brand advocates.”
CEO, National Outsourcing Association
"[On owning your own company] it gives you the opportunity to raise your children. When you’re working for yourself, you choose what hours, days, and how hard/long you work. You choose when you’re with your kids. You have that independence.”
President & CEO of NicTa Services Inc.
"Being a thought leader in an industry means that not everyone shares your vision yet, but the clients we have added this year reflect the fact that the nature of work is truly changing.”
Arise Chief Executive Officer
Take the next step to a better business solution
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