Increased productivity. Lower total cost.
One call could save you 25%!
As pioneers in Business Process Outsourcing, Arise delivers unique value to our customers. Our 100% onshore, virtual platform allows you to best match your specific needs, enabling unparalleled flexibility for your company to grow while improving customer satisfaction and lowering costs. Using the Arise® Platform lowers your total cost of ownership with a higher level of productivity, the flexibility and efficiency, along with the ability to mirror business needs on-demand on a daily basis.
85%. That’s our average network utilization (how much time is spent directly with customers) when engaged with clients. The industry average is 65%. The Arise® Platform is inherently more efficient, and that translates into significant cost savings for you. In fact, in most cases Arise saves clients 25% over traditional customer service solutions.
Everything you need to succeed
By leveraging a network of tens of thousands of certified Service Partners, the Arise® Platform allows your company to reduce your total cost of customer care by paying for what you need when you need it. Traditional call centers are limited by two things: geographical boundaries and limited resources.
Using the Arise® Platform, there are no geographical boundaries when it comes to serving your clients. That lowers cost. It no longer matters where your business is located. The Arise® Platform levels the playing field. Service Partners certified to support your brand can live anywhere. Experts come to you.
GET RESULTS With the Arise® Platform:
- Higher customer satisfaction. Better results while lowering total cost.
- Access to local resources with language skills, similar accents and culture greatly assist client communications so that issues are clearly understood the first time and resolved faster.
- Independent Service Partners have a vested and direct financial interest in providing the best service possible.
- Flexibility to schedule around call volume patterns as well as manage the inevitable and unpredictable spikes.
Discover true value
Arise works with multiple Fortune 500 clients to enable a superior customer experience at a lower total cost of ownership. Download our brochure on total cost of ownership to learn more about how Arise clients lower their customer care costs.