Cruise Industry Rebound
November 2, 2023
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Multi-billion-dollar cruise
client boosts sales with help
from The Arise® Platform
Multi-billion-dollar cruise
client boosts sales with help
from The Arise® Platform
For a CX executive, it’s your #1 problem: a consumer contacts your contact center
with a question about a product or service, wants to compare travel itineraries, or needs assistance with a bank transaction
While the gig economy raised its profile since the onset of the pandemic, businesses are still learning how to leverage the gig workforce to improve customer care.
Rapid Spread, Major Impact
The rapid spread of the coronavirus that causes COVID-19 has sparked worldwide alarm.
On December 31, 2019 China alerted the World Health Organization (WHO) to several cases of “unusual pneumonia” in Wuhan. In just 9 weeks’ time, more than 95,000 coronavirus cases have been reported and the fears surrounding a pandemic have had massive impact.