For brands like Dick’s Sporting Goods and ModivCare GigCX has become a strategic advantage—helping them scale rapidly, manage unpredictable volume, and exceed customer expectations with speed and agility. In this session, you’ll hear directly from the pioneers driving that transformation.  Just as marketplace platforms have redefined how we move, shop, and live, the Arise® Platform is reshaping how enterprises deliver customer experience. Backed by intelligent workforce orchestration, Arise connects forward-thinking brands with a highly educated, entrepreneurial network of small businesses—unlocking access to flexible, high-performance talent without the overhead of traditional BPO models.  

This interactive session will explore:

• How enterprise brands are managing hourly and daily contact volume swings of 100% or more
• Real-world use cases of GigCX across both simple and complex service interactions
• How Arise technology ensures secure, compliant, remote CX at scale
• How life experience, professional depth, and education empower GigCX talent to drive superior results

If you’re exploring a more resilient, scalable, and global workforce model to meet today’s CX demands, this is a session you won’t want to miss.