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Category: Blog

Recent Posts

Customer service representative on a headset phone, with a chaotic background

Embracing the Chaos: Ensuing Contact Center Business Continuity

In today’s world, contact centers are facing waves of unpredictability where last-minute changes and unexpected events are the norm rather than the exception. From recent hurricanes that disrupt service continuity to the rapid increase in contact volume like the fast food industry has experienced, or the unknown impact of the upcoming elections, contact centers must be prepared to “embrace the chaos.”
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Delivering Customer Support that Sizzles: Elevate Fast-Food Service with Arise

Transform customer service from good to gourmet! Discover how the Arise® Platform empowers fast-food brands to deliver high-quality, agile customer support that keeps fans coming back for more.
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post-apocalyptic-scene,-featuring-broken-down-machines-and-robotic-zombies-trying-to-overwhelm-people.-In-the-center-of-the-scene-is-the-Arise-Hero

Don’t Be a Zombie! How Human-in-the-Loop Saves Your Customer Experience from the Doom Loop

Break free from the customer service Doom Loop and prevent lifeless, robotic interactions. Discover how a Human-in-the-Loop approach keeps your Customer Experience alive and thriving.
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World Mental Health Day Ribbon

Breaking the Silence: Promoting Mental Health and Proactive Strategies in the Workplace

Discover the importance of prioritizing mental health in the workplace. Learn about proactive measures to create a healthier work environment. Find practical tips and free mental health resources for everyone.
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HiTrust Certification

Arise® Achieves HITRUST Certification: A Milestone in Cybersecurity Excellence

Arise scores a perfect 100 in HITRUST certification, ensuring top-tier cybersecurity for customer and patient data. Learn how Arise protects your sensitive information.
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