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Category: Blog

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World Mental Health Day Ribbon

Breaking the Silence: Promoting Mental Health and Proactive Strategies in the Workplace

Discover the importance of prioritizing mental health in the workplace. Learn about proactive measures to create a healthier work environment. Find practical tips and free mental health resources for everyone.
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HiTrust Certification

Arise® Achieves HITRUST Certification: A Milestone in Cybersecurity Excellence

Arise scores a perfect 100 in HITRUST certification, ensuring top-tier cybersecurity for customer and patient data. Learn how Arise protects your sensitive information.
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Arise Named Major Contender in Everest 2024 CXM PEAK Matrix

Arise stands out as a Major Contender in Everest Group's 2024 CXM PEAK Matrix, offering innovative CX solutions.
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customer doom loop

The “Doom Loop” Dilemma: How Ignoring these New Regulations could negatively impact your business

We’ve all experienced it—the dreaded "doom loop" of automated customer service, trapped in an endless cycle of robotic menus and unhelpful chatbots. In fact, 67% of customers struggle with IVRs for at least five minutes to get an answer, and 41% have struggled for at least 15 minutes (eGain).
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Seasonal Peaks Can Elevate Customer Experiences . . . with Arise

Learn how to handle holiday travel peaks with Arise. Our scheduling system and workforce management tools can help you surpass sales and CX metrics.
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Get Ready for the CX Memorial Day Rush with Arise

Navigate the waves of holiday travel peaks with Arise. Boost customer loyalty and achieve revenue objectives with innovative scheduling.
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