Meet Brian at CCW, Las Vegas
Brian Keenan is a distinguished leader in the contact center and customer experience industry, currently serving as a key sales executive at Arise. With over two decades of experience, Brian has consistently demonstrated his expertise in helping brands to drive innovation and operational excellence within their customer service strategy.
Throughout his career, Brian has held pivotal roles that have shaped his comprehensive understanding of customer experience management. At Arise, he is instrumental in developing and implementing strategies that enhance customer satisfaction and drive operational efficiency.
Brian’s extensive background includes significant achievements in workforce management, process optimization, and client relationship management. He has a proven track record of helping Fortune 500 brands navigate the complexities of the international outsourcing industry, ensuring they achieve their strategic goals and maintain high standards of customer service.
Outside of work, he is passionate about mentoring emerging leaders, contributing to community initiatives and spending time, preferably outside, on wild adventures with his family.
Curious about what GigCX can do for you?
Arise has been refining the gig model since inception. We have created a disruptive technology platform connecting the world’s largest brands with a previously untapped network of work-from-home entrepreneurs to provide first-class customer service, sales, and technical support across the United States, Canada, Europe and Asia. The Arise® Platform enables brands to transform their customer relationships through state-of-the-art security, AI-powered business tools, and on-demand flexible capacity to handle sudden or seasonal volume changes.
Our clients are some of the biggest brands in the world and realize a cost savings of up to 40% by leveraging the Arise Platform to connect with the highly skilled and experienced network of global Service Partners to handle customer contacts that range from the most basic to extremely complex.
Join us for our workshop
"Unlocking the myths surrounding GigCX"
June 10th 11 - 12:30 PM in Workshop E
Several of Arise clients will be on stage for this panel format session to go over their own experiences with the gig model and answer questions alongside some Arise operational leaders. This is a session you will not want to miss as the gig model is rapidly becoming a critical component to every CX strategy for leading brands today.