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Arise Announces Acquisition of Officium Labs Miramar, FL, November 29, 2021 – Arise, the worldwide leader in Gig-CX and Leader in Everest Group’s 2021 PEAK Matrix® Assessment for Work at Home Agent CXM announced the acquisition of Officium Labs, a cutting-edge platform for CX design, transformation, and BPO services. “Th...
Arise Virtual Solutions Reimagines CX With New Digital Companion
MIRAMAR, FL. (September 28, 2021) - Arise Virtual Solutions Inc. (Arise), the worldwide leader in work-from-home customer support and Leader in Everest Group's 2021 PEAK Matrix® Assessment for Work at Home Agent Customer Experience Management announced the launch of its new Arise® Digital Companion tool. The Arise® Digital Compan...
Arise Virtual Solutions named a Leader in NelsonHall's 2021 NEAT Report for CX Services in BFSI
MIRAMAR, FL. (June 4, 2021) - Arise Virtual Solutions Inc. (Arise), the worldwide leader in work-from-home customer support, today announced its platform was recognized as a Leader in Cost Optimization Capability in NelsonHall's NEAT Report for Customer Experience (CX) Services in Banking, Financial Services, and Insurance (BFSI). "We a...
Arise named a Leader in Everest Group's 2021 PEAK Matrix WAHA CXM
MIRAMAR, FL. (February 24, 2021) – Arise Virtual Solutions, the worldwide leader in work-from-home customer support, today announced its platform was recognized as a Leader in Everest Group’s 2021 PEAK Matrix® Assessment for Work at Home Agent (WAHA) Customer Experience Management (CXM). This is the first time Everest Group ha...
Arise Announces Silver Anniversary
MIRAMAR, FL. (February 13, 2020) – Arise Virtual Solutions Inc. (Arise), a leading provider of customer experience and business process outsourcing (BPO) services, announced that it is celebrating its Silver (25th) Anniversary. The company’s Chief Executive Officer, Scott Etheridge remarked, “We have achieved this milestone thr...
Warburg Pincus and Vivtera Announce Investment in Arise Virtual Solutions
NEW YORK, NY, MUMBAI, India and MIRAMAR, FL, December 10, 2019 – An affiliate of Warburg Pincus, a global private equity firm focused on growth investing, Vivtera, a global business process management (“BPM”) and transformation partner, have announced the acquisition of Arise Virtual Solutions (“Arise”), a leadin...
MIRAMAR, FL. (May 16, 2019) – Arise Virtual Solutions Inc. (Arise), a leading provider of business process outsourcing (BPO) services, announced that it was named a Silver Stevie® Award winner in the Endpoint Security Management Solution category as part of the 17th Annual American Business Awards®. The American Business Awards are...
Arise Ranked in Top 20 of the Sun Sentinel South Florida 2019 Top Workplaces Award
MIRAMAR, FL. (April 29, 2019) – Arise Virtual Solutions Inc. (Arise) has been awarded a Top Workplaces 2019 honor by The Sun Sentinel. The list is based solely on employee feedback gathered through a third-party survey administered by research partner Energage, LLC, a leading provider of technology-based employee engagement tools. The anonymo...
Arise Recognized In Gartner’s 2019 Customer Management BPO Service Providers Market Guide
Arise Virtual Solutions Inc., a leading provider of business process outsourcing (BPO) services, announced that it has been recognized as a Representative Vendor in Gartner Inc.’s 2019 Market Guide for Customer Management BPO Service Providers, authored by Gartner analysts TJ Singh, Misako Sawai, and Brian Manusama. Arise was previously me...
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