Case Study: Multi-billion-dollar cruise client boosts sales with help from The Arise® Platform
From the onset of the COVID-19 pandemic in 2020 to the present day, no industry has been on a wilder rollercoaster ride than travel and entertainment, specifically the cruise industry. For one cruise client, they were left without any choice but to lay off 75% of their team as cruising all but ground to a halt in 2020. However, when demand resurfaced, they needed skilled sales-minded Service Partners to help facilitate bookings, and they needed them quickly.
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