Flexible and powerful enough
for simple call types
CUSTOMER SERVICE PLATFORM SIMPLIFIED FOR QUICK ANSWERS
The iASK® Platform a cloud-based, plug-and-play solution to serve your customers fast . . . and easy
At Arise, we realize simple interactions need to be straightforward, quick answers. At the same time, simple calls needn’t be impersonal. Customer experiences should be excellent ones regardless of the size of the client or the complexity of the call.
We deliver customer relationship management and customer experience excellence over a more simplified call with our powerful and flexible contact center solution, iASK®. It’s cloud-based, plug and play, supported by domestic Service Partners, and ready for you.
Types of iASK® solutions for Simple Support:
- Inbound Support: Answering service, appointment scheduling, FAQS
- Outbound Support: Appointment reminders / confirmations, surveys
- Business Continuity: Disaster recovery, emergency relief, seasonal
- Back Office Support: Email, data verification, data / order entry
The iASK® platform provides much needed professional customer experience support for companies of all shapes and sizes. Our iASK® suite of tools fits your customer care needs and business requirements. Simple to implement with minimal startup costs, there’s really no reason to wait.
Break the Barriers
CONNECT TO CONTACT CENTERS IN THE CLOUD
iASK® breaks through the barriers that hold you back from expanding your customer support channels. Real estate, workstations, office furniture, cubicles – they all require upfront investment and ongoing costs. Such things can slow you down, or even block you from doing what you know you need to do to create effective and memorable customer experiences.
iASK® is in the cloud; no big investments, no implementation delays. Nothing to hinder your growth. In no time you are connected to a network of thousands of independent Service Partners ready to deliver the experiences your customers deserve. The iASK® paltform will route calls, emails and chats from your customers to virtual call centers.
Flexible, Scalable, simple
We’ve learned a lot in more than 25 years of developing virtual contact center solutions and investing in customer support platforms. That’s why we made iASK® platform flexible - it fits the unique needs of your business and your customers right now, right sized for your organization. We made it scalable, so it grows with you when you are ready. We made it simple, so you can start enhancing your customers’ experiences immediately. Finally, we made it affordable, truly great customer experiences are within budget. We’ve redefined contact center solutions for your business’ simpler needs, and your customers will appreciate it.
Unlike any contact center for simple call types
What does iASK® do differently? And better? Let's start with the network of thousands of virtual Service Partners. All out there ready to support you through the iASK® Platform. That's what iASK® provides: access to industry leading customer support professionals that bring passion and experience to each customer experience they deliver.
Whatever your need, you can be filling it within a day with iASK®. Inbound support, outbound calling, business continuity, or back office support, Arise is ready for you. Ready to go in days or hours, not weeks or months, our services are delivered domestically, ensuring a high quality interaction each time.
Tailored Simple Call Type Solution
Arise is now offering its award-winning technology, software, best practices, and business consulting services through the iASK® platform as a plug and play solution for simple call types:
Starmatic® Scheduling System allows Service Partners to schedule themselves in 30-minute intervals.
The iASK® platform provides temporary use of on-line non-downloadable software and applications for providing virtual business process outsourcing services for scheduling of personnel, resources and appointments, which enhances the amazing flexibility of the solution.
Virtual Learning delivery that is engaging and effective, and drives results. We have learning down to a science regardless of industry.
As part of our business solutions, the iASK® platform can provide award-winning education and instruction via web based courses for your customer needs in the fields of healthcare, financial and tax services, business services, travel, telecommunications, technology, utilities, auto rental and other related services, home services, retail, and insurance. We certify call center personnel providing customer service, customer satisfaction, sales, technical support, and data processing and management so they can help your customers in a timely and efficient manner.
Our 100% cloud-based small business solution provides you with the tools and capabilities needed to exceed your customer's expectations. We accept nothing less than exceptional results and deliver when it matters most. That's iASK®.Find Out More Today
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