Arise's Learning
Back to Results


The Truth About Agent Knowledge in Customer Care 3500+ Consumers Tell it Like it is

Even though 67% of consumers are satisfied with IVR systems, 61% have difficulty navigating the systems. Automation is great for the right use case, but if it becomes too complicated, it can cause consumer frustration that can have real negative impacts. Learn more about the best use cases for IVRs and chatbots, and how to truly deliver in complex interactions to be essential in customers’ daily lives.



Fill Out The Form Below
To Receive Your Copy

Attention Call Center Companies Using the Arise Platform!


Arise is removing the portal login button from


For your convenience logging in, please bookmark or

The Portal Login button will be permanently removed in:

00 Days

00 Hours

00 Minutes

00 Seconds

Stay here and you will be redirected to the portal in 25. If you are not redirected click

Call Center