Revenge Travel On-demand Webinar
Building CX for the New Travel Era
Take a sneak peek at our recent Webinar, Revenge Travel, and pick the topics you want to watch.
Choose from six short video clips of different topics regarding the future of Customer Care in the Travel Industry:
- Capacity - 70% of Americans intend to travel before the end of the year. Travel Brands prepared to handle this massive influx of CX volume?
- Scheduling - 3/4 of Americans plan to travel this year after a long lockdown. How to use innovation to completely reinvent capacity planning?
- Speed to Proficiency - 75% of consumers tried new shopping behaviors during the pandemic, changing the nature of CX engagements. Are agents prepared to handle more complex, sales-related interactions?
- Virtual Learning - Online and over-the-phone sales have skyrocketed. How can you ensure agents are prepared to handle more complex engagements and increase revenue?
- Labor Shortage - The labor shortage is severely impacting the CX organizations, particularly in Travel. How can you address the labor shortage?
- Attrition - Traditional BPOs are having a tough time with the labor shortage, mostly because they have to account for high attrition rates. How is Arise different?