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Case Studies

Holiday Season Support - High-End Retailer

When an International High-End Retailer known for its affluent customer base realized they would not have the necessary internal contact center resources in place to support busy holiday volumes, they turned to Arise.

With over a billion dollars in holiday sales on the line, they couldn’t settle for just any vendor. They needed a partner they could trust to provide high-end, white glove service during even the heaviest of call storms. 

Download this case study to learn how this High-End Retailer was able to achieve:

  • 400% Ramp to Support Holiday Volumes
  • 111% of Revenue Forecast Generated
  • $4MM Net Sales Salvage 
Holiday Season Support - High-End Retailer

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