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Case Study: Global financial services company improves NPS

Diversified brand advocates boost NPS points and scale for seasonality

The client needed high quality bilingual customer support resources to address the complexity of their financial services software, and support tremendous burst capacity required for late Q4 and early Q1 volume, while launching the largest deployment of video support.

Learn how the Arise Platform was able to support client call volume, while delivering top performance.

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Financial Services Company Delivers Bilingual Support and Improves NPS

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