2016 Best Outsourcing Thought Leadership Award

MIRAMAR, FL (September 29, 2016) — Arise Virtual Solutions Inc. announced today that it has been named a 2016 Best Outsourcing Thought Leadership Awards (BOTL) winner by The Outsourcing Institute, the largest, neutral professional association dedicated solely to outsourcing. The BOTL Awards showcase the most innovative business process outsourcing (BPO) work from providers across the outsourcing industry. A judging panel of senior sourcing executives from Fortune 1000 enterprises selected Arise for its innovative customer care platform and thought leadership and its ability to enable a superior customer experience.

The Awards will be presented on Thursday, Oct 6, 2016 at the Digital BPO Conference being held in New York City. 

“We’re honored to be recognized among our peers as the Best Outsourcing Thought Leadership Award winner,” said John A. Meyer, CEO of Arise Virtual Solutions Inc. “This award is a reflection of how Arise’s next generation crowdsourcing platform elevates customers through superior customer service quality and industry-leading flexibility.”

The Outsourcing Institute recognizes Arise for its innovative work in developing a powerful cloud-based platform that supports a work-at-home micro-call center offering and provides clients with access to advanced customer service flexibility.

Arise connects Fortune 500 companies with superior micro-call centers to ensure a solid customer experience and access the flexibility to handle significant changes above forecast due to unplanned outages, weather and marketing events. With the Arise platform, clients benefit from the virtual on-demand resource model, some ramping up 300% to meet a demand spike in one interval.  Project success is measured by superior productivity and recognized metrics for resolution and satisfaction.

“We are delighted to present this year’s BOTL Award to Arise for the exemplary work they have achieved in helping move their client into the digital economy,” said Frank Casale, founder of The Outsourcing Institute and producer of the BPO Innovations Conference. “We congratulate Arise and its high-performing platform for helping accelerate business outcomes, reducing costs, creating new revenue opportunities for micro call center businesses and redefining how work gets done.”

 

About Arise Virtual Solutions Inc.:

Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-home service professionals running small call center businesses to companies needing contact center and other business services. Built to scale, Arise makes the way for a superior customer experience for innovative enterprises from startups to Fortune 500.

To learn more about Arise Virtual Solutions Inc., please visit http://www.arise.com.

About The Outsourcing Institute:

Founded in 1993, The Outsourcing Institute is the largest neutral professional association dedicated solely to outsourcing, comprised of more than 70,000 professionals worldwide and providing information, research, networking opportunities and customized outsourcing solutions to the industry. For more information, contact us at info@outsourcing.com or visit us online at www.outsourcing.com.