2016 International Customer Management Institute Expo in London, UK
Ken Wheeler, Vice President, EMEA, will attend the 2016 ICMI (International Customer Management Institute) Customer Contact Expo from Sept 28th-29th in Olympia, London. The International Customer Management Institute Customer Contact Expo brings together over 5,000 customer service leaders in the UK. The program helps to drive customer experience in contact centers through a mixture of case studies, debates, interactive sessions and best practice guidance. Spread across two theatres, one keynote arena, and three solutions theatres, The International Customer Management Institute Customer Contact Expo will address a range of challenges including: optimizing staff planning, improving customer satisfaction and leading a team of homeworkers.
More conference info: http://www.customercontactexpo.co.uk/
Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-home service professionals running small call center businesses to companies needing contact center and other business services. Built to scale, Arise makes the way for a superior customer experience for innovative enterprises from startups to Fortune 500.