The Crowd
The Crowd
Behind Your Brand
The Arise Crowd
Brand Advocates for Your Brand
For over 20 years Arise has partnered with micro call center businesses to help you meet your customer care needs. Today we have a network presence in the US, Canada, the UK, Ireland, and Germany. The result? A flexible, on-demand database of tens of thousands of brand advocates always ready to provide the highest quality customer experience.
A Model of Experience
Traditional Results vs. Crowdsourcing Results
Traditional Results
- Young demographic
- Brand Agnostic
- Talent Limited to 20-Mile Radius
- Limited work experience
- High turnover
Micro-Call Center Results
- 100% committed entrepreneurs
- High brand advocacy
- anywhere geography
- Significant work experience
- High commitment
Our virtual network of independent business owners are highly educated, mature, and engaged, which leads to lower churn rates and higher job satisfaction than competitors. Ultimately, this results in above average customer satisfaction and enables a land and expand business model.
Competency On-Demand
Let’s Talk Capabilities
Having the ability to tap into a global network of virtual call centers and their passionate brand advocates is a disruptive evolution to customer management. There are no geographic limitations to the Arise platform and this allows companies to access talent to meet their unique business needs whether sales, customer service, technical support, or other service. Arise’s crowdsourcing capabilities provide your company with access to thousands of micro call centers and the entrepreneurs who run them, and their team of specialized resources that are relevant to your needs and based on your customers demand.
Sales
Cross-sell/Upsell
Chat
Tech
Support
Geographic Dispersion
Anywhere, Anytime, Any Competency
Via the Arise platform, you can access high quality service from geographically dispersed locations. This ensures that clients and their customers receive:
High Quality Service
24/7/365
Coast to Coast
Coverage
Seasoned Call Center Companies
Bringing You the Best
Customers prefer to speak with a professional who shares commonalities, which builds advocacy. The call centers and their agents that use the Arise platform bring their business acumen to every interaction to deliver successful experiences to clients and their customers. Often, these professionals are customers of your company, which means customers are servicing customers. These call center entrepreneurs come from specific groups including:
- Semi & Fully Retired Professionals
- Military, Veterans and their Families
- Stay-at-Home Parents & Home-Bound
Say Hello:
Multilingual
Through our crowdsourcing capabilities, we attract service providers virtually any language capability:
- English
- Spanish
- Italian
- Swedish
- Polish
- French
- Quebecois French
- German
- Dutch
- Finnish
- Russian
- Arabic
- Chinese
- Creole
- Hindi
- Mandarin
- Portuguese
- Urdu
Capabilities in the Cloud
Tech
Support
Sales
Cross-sell/Upsell
Chat
Power of the Network
Learn more about how partnering with Arise Virtual Solutions can help you leverage the power of the crowd to meet your business needs and exceed your customer expectations.
Learn More