MEDIA RELEASE

 

17th February 2009

 

Virtual Call Centres' Set to Grow Rapidly as Arise UK to help set up 1,000 New Businesses in 2009

 

Arise Virtual Solutions, a Florida based leader in the customer services field, is expanding rapidly in the UK in 2009.All of the opportunities will be home-based, giving people from all sectors of our society (and all age groups) a chance to build their own business around their personal requirements.

 

 

Arise UK, which has been in operation since mid-2008, ( www.arise.com/uk) are already utilised by respected household name brands that include Shop Direct and Interval Leisure Group.

 

The company provides an alternative to the traditional call centre model.   Operating as individual small businesses, or Virtual Service Companies, Arise Certified Professionals enjoy the benefits of working from home and choosing the hours they want, whilst having the autonomy and ability to employ people within their business.

 

Arise’s John Riordan, VP International said; “We couldn’t be more excited about this opportunity. It’s clear that we are gaining major traction in the UK for our unique business model. We may be in recessionary times, but Arise UK represents a business that is not only building a new market model but one which requires 1,000 new independent home businesses in 2009. This growth dovetails nicely with the Government’s drive to encourage new “start up” businesses. . Our website ( www.arise.com/uk)   has step by step clear information on how to become a home- based representative with your own business”  

 

Several other major national contracts are currently in the pipe line. Arise UK is set to contract with 1,000 work-from-home business partners across the UK and Ireland in 2009, with 600 required by the end of March this year. “Finding the work is not an issue; building and training our new team is our priority over the next few months, and we will actively be encouraging the new businesses to make full use of regional ‘Business Link’ services to ensure that all these new businesses grow from strength to strength “said John Riordan.

 

About Arise Virtual Solutions

Founded in 1997 and headquartered in Miramar, Florida, Arise Virtual Solutions ( www.arise.com ) is the pioneer and leader in virtual call center services.   With an ever-expanding network of highly-trained, highly-educated home-based agents, Arise addresses the staffing, cost and quality control issues associated with conventional contact centers and delivers better business results.

 

The company provides an alternative to the traditional call center model: flexible, outsourced multi-channel customer support service to clients in the retail, consumer electronics, travel/hospitality, utilities and health care sectors.  

 

Arise screens and certifies thousands of independent professionals who invest in their own training and equipment to answer calls, e-mails and provide interactive chat services from their home offices.   Operating as individual small businesses, or Virtual Services Companies (VSCs), Arise Certified Professionals enjoy the benefits of working from home, working the hours they want – as opposed to being tied to shift-work.   They also lack none of the traditional camaraderie of the call centre with 'floor walkers' and supervisors, for example, being replaced by a thriving interactive chat-room and the 24-7 online availability of performance facilitators.

 

Shop Direct is the UK’s foremost online and home shopping retailer for its flagship brands which include Choice, Empire Stores, Great Universal, Kays and Littlewoods.

 

Interval Leisure Group, Inc. is a leading provider of membership services to the vacation ownership industry, with more than 2,400 resorts located in more than 75 countries participating in Interval’s primary exchange network, the Interval Network.

 

Reader Contacts

Readers interested in starting their own home-based business and joining the Arise network can go to www.arise.com/uk for more information, or email ariseukinfo@arise.com.

 

 

Media   Contacts

For more information on Arise, see www.arise.com and www.arise.com/content/corporate-story.asp.  

Further information on this announcement, photography and interviews with Arise UK executives and its home-based call center professionals who are based across the country are available from:

 

Deborah Sadler

Deborah.sadler@realityprandevents.com

(M) 24hrs 07775 618575