Access to World-Class Talent. Untethered. Unlimited.
When it comes to customer experience, trial and error is never the best option. You need world-class customer contact agents 24/7/365. That means gaining access to the best matched and most energetic talent, keeping turnover low, and providing ongoing skills enhancement to sharpen customer contact skills.
Meet the Arise Certified Professionals, or ACPs, who are part of a network of independent business owners, whose corporations contract with Arise to deliver services to clients.
These Certified Professionals provide your company access to an experienced invested talent pool that stands ready to serve your organization with Undisputed Top Performance™.
You Benefit From Arise’s Head Start
At Arise, at-home is all we do. For more than a decade, our network of Arise Certified Professionals has done nothing but deliver results for some of the world's best known brands. Our head start delivers a significant edge to you:
- Our model allows for a true virtual “anywhere” in-country talent pool of certified professionals who are entrepreneurial, driven, experienced, goal-oriented self-starters.
- Only 7 percent of candidates interested in becoming Arise Certified Professionals make the grade for each year to serve Arise clients
- Arise Certified Professionals invest in their Virtual Services Corporation businesses by setting up their home office and paying for their certification. They select the client programs for each Certified Professional to service. Because of these investments, Arise and its clients experience higher brand affinity and faster ramp to proficiency.
- While attrition continues to be the Achilles heel of brick-and-mortar businesses, Arise’s annual attrition is less than 8 percent of hours serviced.
Contact us to learn more.
