Change the World. We’ll Do The Rest.

Technology

Change the World. We’ll Do The Rest.

Nothing changes more quickly than technology. Your company’s success depends on how well you out-innovate and out-develop the competition. Every minute you’re not spending on a new advancement is another yard of ground lost. Every dollar you’re not investing into research is another dollar in your competitor’s pocket.

As a high-tech company, you’ve got a dilemma. How do you keep your focus on creating the products and applications that have made your company great while ensuring that the customers who keep you in business are getting the attention they deserve?

By working with Arise, that’s how.

Technical Support

Discover Opportunities You Didn’t Know Existed

Technical support within the technology industry requires the best of the best.  Arise can help with hardware and software installations, remote desktop support, troubleshooting, password resets, website navigation, incident tracking and case management. 

For a leading tax software developer, Arise provides seasonal expertise that is top in price performance and ramp capacity. Among the 1,000 plus professionals, Arise has steadily increased call resolution and net promoter score. Based on the results, this client has requested a 35% increase in services  for 2012, and is expanding Arise to other applications.

Download Resources

White Paper

How Virtualization is Enabling the Workforce of the Future.

Case Study

Greater Flexibility for a Leading Provider of Business and Financial Management Software Solutions.

The Intersection of Technology and Humanity

Arise ensures that the quality of your service always matches the quality of your products.

  • The Power of Virtual – With Arise’s virtual model, customer service providers work from their homes in every state in the country. As small business owners, they choose the programs they want to work on. So what you end up with are remarkably qualified experts who love your brand and want to spread that love to the world. Whether it’s sales, service, or technical support, your biggest fans, as certified technicians, and dedicated advocates will be the ones interacting with your customers.
  • High-Tech Needs High-Tech  –  A company as advanced as yours should never have to rely on twentieth century methods of providing sales, service, or support to your customers. With Arise mobile customer service solutions, customers will get their problems solved without the headaches of traditional customer support.
  • The Power of a Dollar  –  Because we don’t maintain or operate any brick and mortar facilities, we have none of the typical costs that come with finding a center, building a center, or maintaining a center. This frees up a whole lot of money, which we pass down to you. We’re hoping you’ll reinvest your savings in developing the new discoveries that will flip the way we live on its head

 
A New Path Forward
The modern world turns on what you do. We need companies like yours to pioneer our exciting path forward. Arise is here to make sure that your customers will never feel a bump in the road while you’re busy doing what you do best.
 
Find Out More About How We Can Help You Focus on Creating the Future>>>
 

 
 

Connect

Vice President and General Manager Peter Formisano

Learn why the world’s most innovative provider of computer and consumer electronics partners with Arise to provide technical sales and support.

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