Boutique Service. Big Possibilities.
We Make Getting Business Fun Again
Black Friday. Cyber Monday. Mother’s Day. Christmas. Special offers. One-time promotions. New releases.
It should be awesome when your business surges. But if you can’t handle the spikes in customer calls, it can be a living nightmare.
Your customers don’t care how busy you are. They want to place their orders quickly. They want their questions answered correctly. And they don’t accept thirty-minute hold times, dropped calls, multiple transfers, unanswered emails, and rude responses. Your customers want special treatment. 365 days a year. 24 hours a day.
Arise makes that happen.
Keeping It All In Check
Online shopping and eCommerce is becoming more competitive every day as consumers turn to comparative shopping, forcing retailers to differentiate beyond price. Excellent customer service is now often the key differentiator. This is why Arise delivers white glove customer service for retail clients. And, due to our virtual business model, we are able to do so at a lower cost than any domestic traditional brick-and-mortar contact center.
Quality service at a competitive price helps, but it is not enough to succeed today. Your business requirements change during peak shopping seasons, with over 80% of all spending occurring within the last two months of the year, for some retailers. This is a unique challenge that requires a unique solution. A virtual customer service model offers the most flexible customer service solution in the industry.