Events

Industry Involvement. Our Commitment as a Thought Leader. 

Arise hosts and our executives speak at a variety of events throughout the year to share knowledge and insights about customer care and homeshoring industry trends. See below for the latest information about Arise’s participation in and hosting of events. Return to our site for frequent updates.

For questions regarding Arise events, please contact Peter Hargittay, Vice President, Marketing and Sales Operations.

Thriving at the Intersection of Business Innovation and Customer Experience

Companies today are facing unprecedented pressure in the face of changing customer demands, industry consolidation and the impacts of a global economic recession. Savvy companies are leveraging the disruption to create distance between their companies and the competition. Yet, they aren’t using “business as usual” to create that distance. Market-leading companies are thinking out of the box and reexamining business processes.

Arise Optasia 2011 is our 3rd Annual Thought Leadership Summit that brings together senior level executives to challenge current conventions and spark new ideas to get ahead of the trend. If you are a senior executive in the customer experience/contact center industry and would like to attend this invitation-only event, please contact us at optasia@arise.com.

Arise Optasia 2011 will take place Monday, February 28 through Wednesday, March 2, 2011 at Disney’s Grand Floridian Resort & Spa at Lake Buena Vista, Florida.

Some recent feedback from Arise Optasia attendees:

I thought the entire event was well planned and relevant. 

– Vice President of Customer Service, Information Systems, Marketing Services and Subscription Fulfillment Operation of a leading magazine company

I found the speakers interesting and engaging. I also found benefit in meeting and getting to know the Arise team. 

– Executive of Contact Center Operations of one of the leading providers of integrated vehicle and driver programs in North America

I liked the small groups and great content in the agenda.

– Vice President of Customer Care of one of the world’s premier hotel companies

I will share the information I learnt at Optasia with my colleagues.

– Vice President, International Operations, a leading international vacation-membership program corporation.