New York Post – November 27, 2006

“As a call center employee selling tickets to Broadway shows, Gloria Clark dreamed of doing the same type of work at her home in Spanish Harlem. A 48-year-old single mother of three grown children, she wanted to have flexible hours and to be close to her father, who’s in the early stages of dementia.

“She trolled the Internet for opportunities, but was skeptical about the offers she saw. Then she found WillowCSN, a Florida based company that provides Fortune 500 companies with home-based representatives to handle customer calls.

“After completing basic training to master the necessary skills and technology, she’s now ready to go to work as a virtual customer service agent, servicing one of Willow’s travel clients, such as the start-up airline Virgin America. Like other contractors who work for the company, she'll be able to work from home, and set her own schedule.

“’That means I'll be able to help my father out more,’ she says.

“Clark is among the thousands of workers who have benefited from a challenge ‘Good Morning America’ co-anchor Diane Sawyer posed to me three months ago: to find ways to make money at home. No, she wasn't looking for ways to supplement her own income; she was responding to pleas from viewers looking to gain more control over their lives.”