WLS ABC-TV Chicago – November 1, 2006   

Cyber Agents: Work from Home 

"If there was a job description that says you can set your own hours, work straight from your house, as many or as few hours as you want in between picking up your kids, laundry and dishes... Would you think it's too good to be true? In fact, it is a hot trend sweeping across the country. People who need ultimate flexibility are finding work as cyber-agents.

"Camela Granados is among the newest wave of working women. Granados, mom to 9-year-old Olivia, she was tired of coming home exhausted from her 90-minute commute.

"'I was there as a person, wasn't there emotionally and I was cranky a lot of the times, just not emotionally available.'

"Today, she literally walks down the hallway of her home to work as a cyber agent.

"'There are a lot of companies who operate 800 numbers and they need someone to answer those calls... I'm sitting at home answering that phone call.'

"Tory Johnson is the author of "Take This Book to Work", she's also Good Morning America's workplace contributor. Johnson says cyber customer service agents is a legitimate and fast-growing opportunity to work from home.

"'You can literally set your own schedule, average is 20 hours people doing 40-60 hours pay is 8-15 dollars an hour.'"