John A. MeyerCo-Chairman and Chief Executive Officer
Ian BairdGroup Chief Executive, Canada
David J. CartwrightGroup Chief Executive, EMEA
Lisa R. CarstarphenSenior Vice President, General Counsel
Scott EtheridgeSenior Vice President, Chief Financial Officer
Martin H.R. IngramSenior Vice President & Chief Information Officer
Ken JackowitzSenior Vice President, Independent Business Operations
Jeff RenziSenior Vice President, Marketing & Business Development
Group Chief Executive, Canada
Ian Baird is the Group Chief Executive of Canada for Arise. Ian joined Arise in May 2012 and is responsible for Arise’s Business Development and Operations in Canada.
Prior to joining Arise in 2012, Ian was the Head of Global Accounts for EMC Consulting. In addition, Ian had been Global General Manager of EMC’s cloud based Information Transformation Solutions. Ian joined EMC as CTO of Grid Computing and built the company’s grid strategy and technology directions. Prior to EMC, Ian was Senior Vice President of Marketing, Sales Operations, and Grid Business Strategy at Platform Computing, now an IBM company. Before Platform Computing, Ian was Senior Vice President at BCE Emergis, leading the transportation and telecommunications verticals as well as General Manager of their internet service provider and electronic new service businesses.
Diversity has been a cornerstone of Ian’s career as he held many positions including serving as Publisher and General Manager with Thompson Newspapers and working as a Royal Canadian Mounted Police Officer. Ian has served on many volunteer boards and was co-founder of both the Canadian and Newfoundland Crimestoppers Associations. Recently Ian served as an advisor to Rypple.com a successful start-up that was acquired by Salesforce.com. Ian is currently a Board Member with Three2n international, a company focused on 3D business analytics and mapping.
Ian holds a Bachelor of Science in Biology with a concentration in Business and Marketing from Memorial University and is a graduate of Harvard Business School’s Advanced Management program.
Senior Vice President, Marketing & Business Development
Jeff Renzi is the Senior Vice President of Marketing and Business Development at Arise. Jeff has over 20 years of experience as a senior sales and marketing leader for top tier outsourcing companies serving Fortune 500 businesses and other leading brands.
Prior to joining Arise in 2012, Jeff served as Senior Vice President, Global 500 Accounts for Dell Services, a $1.3 billion global operating unit servicing Dell’s largest customers. Previously, he was Senior Vice President for Dell Services Commercial and Large Enterprise Group, a $2.8 billion global operating unit and the Chief Sales Officer, Dell Services, a global $7.5 billion business unit, formed after the acquisition of Perot Systems in 2009. Jeff was the Chief Sales Officer at Perot Systems from 2003 to 2009. Prior to joining Perot Systems, Jeff held a number of sales leadership positions at EDS over a fourteen year period.
Before entering the business world, Jeff served in the U.S. Marine Corps as a helicopter pilot. He received a BS in Business Administration from Norwich University.
Senior Vice President, Independent Business Operations
Ken Jackowitz is Senior Vice President, Independent Business Operations, at Arise Virtual Solutions, Inc. He is responsible for the crowd-sourcing, marketing, global virtual education, operations, customer experience, partner relationship and transformation of Arise’s Independent Business Owner network.
From 2005-2011, Ken spent six years at Bank of America where he was the leader of the Technology Innovation Portfolio team focused on Integrated Customer Experiences and Behavior of the Customer. He was responsible for design, prototype and delivery of customer experience solutions that integrated across the Bank of America brands and channels. In parallel, Ken was a Research Affiliate at the MIT Media Lab, where he introduced new research that explored ways to provide an interactive customer experience through new visual enhancements and customer identification technology as well as investigating customized interactions by emotion and intention recognition.
Before Bank of America, Ken served as Executive Vice President and Chief Customer Officer for NetByTel, Inc. , a provider of voice self-service solutions for enterprise-sized clients and outsourced call center partners, and previously held numerous senior leadership positions at Office Depot, Inc. Ken holds a Bachelor of Science degree in Marketing and Management from Bentley University, Waltham, MA.
Martin H.R. Ingram
Senior Vice President & Chief Information Officer
Martin H. R. Ingram is the Senior Vice President and Chief Information Officer at Arise. Martin joined Arise in April 2012 and is responsible for all information technology of the organization.
Prior to joining Arise in 2012, Martin served as Vice President of Global Critical Accounts and Services Engineering at Avaya Corporation, where he was responsible for 300+ people across five different organizations that provide support for Avaya services and Avaya customers globally, 24/7.
Before Avaya, Martin held several executive roles at Oracle Corporation during his tenure of over eight years. Most recently, as the Director of Enterprise Systems Management Global Support Team, Martin oversaw daily operations, including scheduling, skills development, process analysis, tool implementation, and building and reinforcing customer relationships.
Martin is a Ph.D. Candidate at the University of Florida, and holds a Master of Arts in International Relations from the University of Arkansas and a Bachelor of Science in Animal Science from North Carolina State University.
John A. Meyer
Co-Chairman and Chief Executive Officer
John A. Meyer is Co-Chairman and Chief Executive Officer. John joined the company in 2011 to drive the organization’s growth, set the strategic vision and manage the global operations of the business. John has over 28 years of leadership experience with large publicly traded organizations, and building high growth organizations in both the United States and internationally.
Prior to joining Arise in 2011, John served as Chief Executive Officer and President of Acxiom Corporation, a $1.2 billion global interactive marketing services company with more than 6,500 employees. Previously, he served as President of the Global Services group of Alcatel-Lucent for five years, where he was responsible for more than $6 billion in annual revenue and the management of more than 20,000 people. Prior to joining Lucent, he spent almost 20 years in a number of high-profile positions at Electronic Data Systems Corporation (EDS), including Chairman of the Europe, Middle East and Africa (EMEA) Operating Team, President of Diversified Financial Services and Credit Services Divisions, and CIO for the company’s GMAC business. John’s global, multi-industry experience at EDS was marked by numerous successes, including doubling revenue in EMEA from $3.6 billion to $7.2 billion in four years.
Before entering the business world, John served as a flight commander and was selected as a captain in the U.S. Air Force. He holds a MBA from the University of Missouri and a BS in management from Pennsylvania State University.
Senior Vice President, Chief Financial Officer
Scott is the Senior Vice President and Chief Financial Officer at Arise and is responsible for leading and managing its global financial activities. Scott is also responsible for developing overall company strategy with the CEO, as well as international expansion.
Before joining Arise in 2009, Scott was the Vice President and CFO of the Partnered Brands division of Liz Claiborne, where he led a $1.5 billion global wholesale operation. Prior to joining Liz Claiborne, Scott spent 13 years at NBC Universal, a subsidiary of General Electric, where he served in numerous leadership roles. His most recent role was Senior Vice President and CFO for NBC Universal International. In that role he led $3 billion in annual sales and was responsible for international expansion.
Scott has served as a member of the Finance Committee of the New York Chapter of American Red Cross. While at GE, Scott earned General Electric’s Six Sigma Quality Green Belt Certification, graduated the GE Experienced Financial Leadership Program and the GE Management Development Course.
Scott is a graduate from Auburn University with a Bachelor of Science in Business Administration, Accounting.
Lisa R. Carstarphen
Senior Vice President, General Counsel
Lisa R. Carstarphen is the Senior Vice President and General Counsel at Arise. Lisa joined Arise in December 2011 and is responsible for leading the Arise legal team, as well as providing corporate governance leadership and legal counsel to the Arise senior executive team.
Prior to joining Arise, Lisa served as Vice President, General Counsel and Corporate Secretary of Russell Hobbs, Inc. (formerly known as Salton, Inc. and Applica Incorporated) for over ten years where she was responsible all legal matters for the company, including securities, corporate finance and corporate governance matters. Before Russell Hobbs, Inc. Lisa was a shareholder at Greenberg Traurig, P.A. and served as Vice President, Associate Counsel and Assistant Corporate Secretary of Capital Bancorp, a bank holding company.
Lisa brings a wealth of knowledge and over 20 years of broad-based legal experience in providing boards of directors and senior corporate management of public and private companies with counseling on a wide variety of legal matters.
Lisa received her Juris Doctorate from the University of North Carolina, where she served as a member of the North Carolina Law Review, and her undergraduate degree in Marine Affairs from the University of Miami. Lisa is a member of Phi Beta Kappa.
David J. Cartwright
Group Chief Executive, EMEA
David is Group Chief Executive of Europe, Middle East and Africa (EMEA) region at Arise and is responsible for growing and accelerating Arise’s business services and operations throughout this region.
Before joining Arise in June 2010, David spent 20 years at Accenture, a global management consulting, technology services and outsourcing company. A partner for the last 10 years, his roles with Accenture spanned sales, sales management, transition, delivery and operational management in the U.K., Ireland, France and the U.S.A. David led a number of Accenture’s largest and most complex sales utilizing the full range of Accenture’s services both onshore and offshore. He has worked in the healthcare, utilities and more recently in the financial services sectors. David spent two years running Accenture’s outsourcing business within the financial services industry for the U.K. and Ireland during a period of over 200% revenue growth.
Prior to Accenture, David spent two years at NCR Ltd., a global technology company, developing new business and implementing IT systems.
David graduated from Loughborough University in the U.K., with a Bachelor of Science in Computer Science and a Diploma in Industrial Studies.