Good Morning America – November 3, 2006 

Work-From-Home: Guide Users Online

"Another growing work-from-home opportunity is to answer the inbound customer calls for companies like J Crew, 1-800 Flowers, Virgin Atlantic, or Walgreens.

"These major players and many others like them outsource their customer-service calls to companies that hire U.S.-based virtual agents.

"Set your own hours and pick an account that's ideally suited to your knowledge and interests.

"In addition to having a pleasant voice and strong customer-service skills, you must have high-speed Internet access, a computer, a landline, and a quiet place to work -- all of which you pay for on your own.

"Expect to make an average of $8 and $15 an hour depending on your experience, call volume and accounts. Be prepared to work a minimum of 20 hours per week, although some agents work 40 hours to 60 hours when their schedule permits.

"...Other companies including...Willow CSN (willowcsn.com) hire agents as independent contractors.

"All of these companies hire year-round, and they're all eager for great talent now as they prepare for a very busy holiday season."